Privacy Policy

Last updated: May 10,2024

This Privacy Policy describes how Perfectly Dwell (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services or make a purchase from perfectlydwell.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing our site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access  the site or services.
Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

1. Consent

1.1 By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

1.2 You agree that all personal data shall be retained till such time by Perfectly Dwell required under applicable law, whichever is later. Non-personal information will be retained indefinitely.

2. Information collection and Uses

2.1 The Data like  Name, Email ID, Shipping and Billing Address, Phone Number is collected directly from Users of the website. This data is used to identify the user, deliver goods and services, identify “lookalike” customers and for security and fraud prevention.

2.2 We do not collect  any payment card numbers and security pins. Checkout happens through a third party portal of our payment gateway. We are only provided with details of the mode of payment and the bank used. We may use this information to provide targeted discounts and promotions and to analyze sources of traffic.

2.3 We collect Internet and network activity like IP addresses and location automatically when you visit our website. This data is used to analyze location based aggregate data and sources of traffic. We also use this data to provide goods or services and targeted promotions.

2.4 We store all kinds of communication with users. This is used for quality, training purposes and for safety and fraud prevention

2.5 We may choose to reshare customer reviews on facebook, instagram and other social media. We use this data to measure User engagement. We obtain this data directly when Users share our content, post with our products or tag us.

2.6 We may use other sources to identify potential customers, deliver goods, customize and personalize advertisements, identify new customers and for security and fraud prevention.

2.7 From time to time we may ask you to update your contact & other information with us on the Website or through any other approved channels. This is to help keep you updated on services, any changes in the services and its enhancements. We will not be liable for any failure or default to notify you of any service, any change in service or its enhancement if you fail to update such Information in a timely manner.

3. Access to data

3.1 We collect your personal data to enable us, amongst other things, to provide the Website to the users. We take all steps reasonably necessary to protect against the unauthorized access, use, alteration, disclosure or destruction of personal data of the Users.

4. Security

4.1 We do not share User data with third parties in exchange for money. We transfer personal data to third parties in order to obtain their services (for example, for Facebook and Google Ads). We are always careful with user data and we intend to comply with all regional legislation.

4.2 Perfectly Dwell gives the option to users to opt out of email marketing and marketing on other media. You can email us at perfectlydwell@gmail.com if you are receiving communication which you do not wish to subscribe to.

4.3  We use cookies to improve User experience and to increase Website load speeds. Users are advised to check their web browser setting if they do not want to share cookies. Some of the User tracking is done by Google and Facebook. You can refer to Google and Facebook’s privacy policy for reference.

4.5 We only include verified links on the Website, but do not guarantee the quality of the external links. Users are advised to exercise caution while clicking on any links. Perfectly dwell cannot be held liable for any damage caused due to external links.

5. Opt out rights:

5.1 If you do not wish for your data to be used for the purposes mentioned herein or you wish to withdraw consent for use of your data please contact us at perfectlydwell@gmail.com. In that case, we may not be in a position to provide you any benefits or services..

7. Data Accuracy, Verification and Supplementation:

7.1 It is our objective to provide the users with accurate, current and complete data. If you believe that we have incorrect information about you or your accounts, please intimate us. We will correct any wrong information as soon as possible.

8. Force Majeure:

8.1 Notwithstanding anything contained in this Policy or terms of use or other terms and condition on the website or elsewhere, Perfectly Dwell shall not be held responsible for any loss, damage or misuse of your personal data, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

8.2 ‘Force Majeure Event’ shall mean any event that is beyond the reasonable control of perfectly dwell and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of perfectly dwell), power or electricity failure or unavailability of adequate power or electricity.

9. Grievance Officer

9.1 If you have any complaints or grievances or concerns with respect to website or this privacy policy, please inform such matters to the designated Grievance Officer as mentioned below in writing or through electronic mail:

Name: Nishank Jain
Contact Details: perfectlydwell@gmail.com
Designation: Director